AT&T Data Scientist Builds Autonomous AI Agents

Natalie Gilbert, a 30-year-old data scientist at AT&T, describes using foundational speech-recognition research her father Mazin Gilbert helped pioneer to build AI agents and copilots. She says those agents now power projects that identify HR policies and streamline employee workflows, while most development work centers on prompt engineering and understanding model behavior. The projects aim to reduce friction across AT&T's large organization.