Americans Increase AI Use While Trust Lags

A Brookings Institution/NORC survey of 1,163 respondents finds that 57% of Americans now use generative AI for personal purposes and 21% use it professionally, with 40% reporting increased usage over the past year. However, only 19% say AI has improved their productivity and just 4% say the improvement was significant. Pew Research separately found that 50% of U.S. adults are more concerned than excited about increased AI in daily life, with only 10% more excited than concerned. College-educated users are 2-3x more likely to use AI daily than those with a high school education, highlighting a significant adoption gap.