Case Studymlopsorganizational changeworkflow automation
Organizations Transform AI Strategies To Succeed
8.1
On March 19, 2026, Harvard Business School professor Tsedal Neeley outlined lessons for successful AI implementation at the HBR Strategy Summit, part of a four-part special series. Facilitated by HBR editor in chief Amy Bernstein, Neeley detailed the minimum technological capabilities needed, approaches to overcome organizational silos, and how to redesign workflows and processes to integrate AI outputs and add operational value.
Key Points
- 1Identify minimum technological capabilities required, including infrastructure, data access, and basic ML tooling
- 2Address organizational silos to enable cross-functional AI collaboration, increasing adoption and scalable impact
- 3Redesign workflows and processes so teams can integrate AI outputs into decision-making and operational value
Scoring Rationale
Practical, credible guidance from HBS increases usefulness, but limited novelty and brief coverage constrain broader impact
Sources
Public references used for this report.
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