McDonald's Deploys Humanoid Robots To Serve Customers

A McDonald's restaurant in Shanghai has deployed AI-powered humanoid robots to greet, serve, and interact with customers, shown in a video shared on X. The machines, supplied by Keenon Robotics, performed front-of-house tasks including welcoming guests, delivering orders, and entertaining diners as part of a pilot McDonald’s has not yet detailed. The move highlights growing service automation in fast food.
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Practical pilot insight with moderate scope and credible sources, limited by single-site trial and shallow reporting.
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