Decisions Included in Forrester Adaptive Process Orchestration Landscape

PR Newswire and industry coverage report that Decisions + ProcessMaker announced inclusion in Forrester Research's "Adaptive Process Orchestration Software Landscape, Q2 2026," a review covering 35 vendors. Forrester defines adaptive process orchestration (APO) as "an automation platform that uses AI agents and nondeterministic control flows, in addition to traditional deterministic control flows, to meet business goals, perform complex tasks, and make autonomous decisions," per the report. The PR release describes the Decisions + ProcessMaker platform as combining workflow automation, an enterprise-grade rules engine, and agentic and process orchestration to support governance, auditability, hybrid execution models, and human-in-the-loop decisioning. Giles Whiting, CEO of Decisions + ProcessMaker, is quoted in the release calling the inclusion "an important moment" and emphasizing the need for coordinated AI agents, people, systems, and decisions with enterprise-level governance.
What happened
PR Newswire and Marketing Technology News report that Decisions + ProcessMaker announced inclusion in Forrester Research's "Adaptive Process Orchestration Software Landscape, Q2 2026," a market overview covering 35 APO vendors. The Forrester report is quoted in the coverage defining adaptive process orchestration (APO) as "an automation platform that uses AI agents and nondeterministic control flows, in addition to traditional deterministic control flows, to meet business goals, perform complex tasks, and make autonomous decisions." The company press release describes the platform as unifying workflow automation, an enterprise-grade rules engine, and agentic/process orchestration to preserve visibility and control.
Technical details
PR coverage highlights governance, auditability, hybrid execution models, and human-in-the-loop decisioning as key APO requirements identified by Forrester. The announcement includes a direct quote from Giles Whiting, CEO of Decisions + ProcessMaker: "Being named in Forrester's Adaptive Process Orchestration Landscape is an important moment for Decisions + ProcessMaker and for the market," and he adds that organizations "need one place to coordinate AI agents, people, systems, and decisions with enterprise-level governance to make automation safe, transparent, and scalable."
Industry context
Editorial analysis: Industry reporting frames APO as a response to growing use of agentic AI and heterogeneous automation stacks. Observed patterns in similar market definitions show analysts emphasize governance and audit trails when nondeterministic AI elements are placed into operational workflows. Vendors in adjacent categories, process automation, decisioning engines, and orchestration platforms, are being evaluated on their ability to combine deterministic rules with agentic, nondeterministic components while keeping auditability.
Implications for practitioners
Editorial analysis: For practitioners assessing automation vendors, the APO category formalizes evaluation criteria that include nondeterministic control handling, human-in-the-loop controls, and governance capabilities. Observed patterns in comparable vendor evaluations suggest procurement teams will increasingly request demonstrable audit logs, hybrid execution flows, and controls for agentic behavior before approving production deployments.
What to watch
Editorial analysis: Observers should track Forrester's vendor criteria and any published vendor comparisons to see which platforms demonstrate end-to-end governance for agentic workflows. Also watch for third-party case studies or technical whitepapers that document hybrid execution, audit logging, and human-in-the-loop interventions in real deployments, since those artifacts address the governance concerns emphasized in the report.
Scoring Rationale
Inclusion in Forrester's APO landscape is a notable market validation for Decisions + ProcessMaker and highlights governance as a procurement focus. The story is practitioner-relevant but mainly reflects analyst categorization and vendor PR rather than a technical breakthrough.
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