RingCentral Highlights Agentic AI Adding Value

RingCentral's 2026 Agentic AI Trends report finds agentic AI appearing in workplaces as orchestrated systems that use voice, video and chat to move work across steps. The survey reports 97% of respondents use at least one AI type, 77% use generative AI, 61% report productivity gains, and RingCentral says AI monetized customers' ARR more than doubled, nearing 10% of overall ARR.