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RingCentral Highlights Agentic AI Adding Value
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RingCentral's 2026 Agentic AI Trends report finds agentic AI appearing in workplaces as orchestrated systems that use voice, video and chat to move work across steps. The survey reports 97% of respondents use at least one AI type, 77% use generative AI, 61% report productivity gains, and RingCentral says AI monetized customers' ARR more than doubled, nearing 10% of overall ARR.
Scoring Rationale
Official RingCentral survey and measurable revenue signals drive high impact, limited by corporate framing and communications-sector focus.
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