Industry Newsagentsvoice airingcentralorchestration
RingCentral Highlights Agentic AI Adding Value
8.1
RingCentral's 2026 Agentic AI Trends report finds agentic AI appearing in workplaces as orchestrated systems that use voice, video and chat to move work across steps. The survey reports 97% of respondents use at least one AI type, 77% use generative AI, 61% report productivity gains, and RingCentral says AI monetized customers' ARR more than doubled, nearing 10% of overall ARR.
Key Points
- 1Report finds 97% of organizations use AI today, with 77% using generative AI.
- 2Shows agentic AI boosts productivity: 61% report gains and 58% report faster workflows.
- 3Adopt orchestration to integrate agents; 46% cite integration complexity as primary barrier.
Scoring Rationale
Official RingCentral survey and measurable revenue signals drive high impact, limited by corporate framing and communications-sector focus.
Sources
Public references used for this report.
Practice interview problems based on real data
1,625 SQL & Python problems across 15 industry datasets — the exact type of data you work with.
Try 250 free problems
