Product Launchai assistancecybercrimehyderabad policedigital reporting
Hyderabad Police Launches C-Mitra Virtual Helpdesk
8.1
Hyderabad City Police on January 9, 2026 launched C-Mitra, a virtual help desk using AI to assist cybercrime victims in filing FIRs without visiting stations. The 24-member team operates 8 a.m.–8 p.m., requires initial reporting via the 1930 helpline or National Cyber Crime Reporting Portal, drafts complaints with AI, and uses a ₹3 lakh threshold to route investigations, aiming to raise FIR conversion above the current 18%.
Key Points
- 1Launches C-Mitra virtual help desk using AI to draft FIRs for cybercrime victims
- 2Addresses low FIR conversion—only 18% now—by streamlining reporting and reducing in-person time
- 3Enables remote FIR registration; cases above ₹3 lakh routed to Cyber Crime Police Station
Scoring Rationale
Official, novel city-level AI-assisted service increases reporting capacity, but limited geographic scope reduces immediate national impact.
Sources
Public references used for this report.
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