Senators Introduce Keep Call Centers In America Act
Senators Ruben Gallego (D-AZ) and Jim Justice (R-WV) introduced the Keep Call Centers in America Act of 2025 on July 29, 2025, aiming to curb offshoring and AI-driven losses affecting about three million U.S. call-center jobs. The bill requires 120 days’ notice to the Department of Labor before relocating centers, empowers the FTC to mandate agent-location and AI disclosures, and imposes fines and procurement penalties.
Scoring Rationale
Strong bipartisan legislation with broad industry impact, but stalled in committee so legal effects remain uncertain near term.
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Sources
- Read OriginalCall Centers' Last Stand: Bipartisan Bill Battles AI and Offshoringwebpronews.com
