Case Studyepicamazon bedrockhealthcareamazon connect
Healthcare Systems Adopt Epic On AWS At Scale
9.2
At HIMSS 2026, AWS hosted a session where Jupiter Medical Center and Rady Children's Health described migrating Epic to AWS and deploying cloud-native platforms and AI assistants. Epic on AWS grew from two systems in 2021 to over 50 by 2026, and workload capacity rose from 8 million to 140 million global references per second (2021–2025). Jupiter reported measurable gains, including a 60% radiology backlog reduction and call abandonment down to 4%.
Key Points
- 1Adoption of Epic on AWS grew from two systems in 2021 to over fifty by 2026.
- 2Platform Mosaic and RCH Chat centralize data and knowledge, reducing hallucinations while preserving HIPAA-compliant governance.
- 3Implement Amazon Connect and cloud-native data platforms to reduce backlogs, lower call abandonment, and improve utilization.
Scoring Rationale
Broad industry adoption and concrete case results elevate impact; promotional framing limits critical analysis depth.
Sources
Public references used for this report.
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