Enterprises Increase AI Access, Lag Routine Use

Deloitte's global survey of more than 3,200 business and IT leaders in late 2025 finds sanctioned AI access rose to about 60% of workers from under 40% a year earlier, yet routine daily use and production deployments lag. Respondents report productivity gains in summarization and automation but note governance, security, and workforce readiness gaps as nearly 75% plan agentic AI deployments within two years.
Key Points
- 1Report shows sanctioned AI access rises to ~60% while routine daily use remains substantially lower
- 2Highlights governance, scaling, and workforce readiness gaps that hinder moving pilots into production
- 3Advise implementing dynamic permission models, external outcome validation, and cross-functional governance for agentic workflows
Scoring Rationale
Strong global survey data and actionable governance insights, offset by general high-level findings lacking deep technical detail.
Sources
Public references used for this report.
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