Agentic AI Transforms Enterprise Systems And Operations

Milind Desai, MD – AI & Data at Accenture in India, argues in a March 28, 2026 ETCIO op‑ed that agentic AI is moving enterprises beyond reactive LLMs to systems that plan, reason, and execute across tools and workflows. He highlights use cases in R&D, sales, and zero‑based budgeting where continuous agents analyze signals, trigger actions, and embed decisioning, implying firms must redesign operating models and guardrails.
Key Points
- 1Describes agentic AI evolving from prompt-based LLMs into planners that execute across enterprise systems.
- 2Explains impact on R&D, sales, and finance by enabling continuous intelligence and structural efficiency.
- 3Urges leaders to redesign operating models and guardrails so agents can execute decisions at scale.
Scoring Rationale
Strong industry relevance and official perspective, limited by conceptual framing and limited novel empirical evidence.
Sources
Public references used for this report.
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