Agentic AI Transforms Enterprise Systems And Operations

Milind Desai, MD – AI & Data at Accenture in India, argues in a March 28, 2026 ETCIO op‑ed that agentic AI is moving enterprises beyond reactive LLMs to systems that plan, reason, and execute across tools and workflows. He highlights use cases in R&D, sales, and zero‑based budgeting where continuous agents analyze signals, trigger actions, and embed decisioning, implying firms must redesign operating models and guardrails.