Security Firms Deploy AI Agents to Reduce Workload
Security firms are rolling out AI agents to manage cyber threats and reduce analyst workloads, citing 2025 surveys and company reports. Huntress deployed just under 20 agents across its SOC for 240,000 customers, cutting investigations to minutes, lowering workload by 90% for over a third of cases, and producing about 10,000 incident reports monthly. Companies note agents struggle with vague tasks and need human oversight for high-risk decisions.
Key Points
- 1Deploys roughly 20 agents across Huntress SOC handling alerts for 240,000 customers
- 2Reduces investigation time from 20–30 minutes to minutes and lowers analyst workload by 90%
- 3Requires human oversight for vague or high-risk cases, limiting autonomous decision-making in SOCs
Scoring Rationale
Demonstrates practical agent deployments and measurable efficiency gains, but relies on company-reported results and limited autonomy.
Sources
Public references used for this report.
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