SaaS Companies Rebuild Products To Compete With AI

Venture commentator Jason Lemkin warns on Feb. 10, 2026 that public enterprise SaaS valuations and customer retention are collapsing amid AI disruption, citing IGV down 22% and forward P/E compressing from 39x to 21x. He highlights falling NRR—HubSpot at 100%, ZoomInfo tech ~85%—and urges companies to rebuild AI-native product "magic" or risk margin harvesting and lost renewals.
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