Retailers Launch AI Shopping Tools For Holidays

Online retailers and tech companies are rolling out new AI shopping features in recent weeks ahead of the holiday season, including Amazon’s Rufus, Walmart’s Sparky, Target’s gift chatbot, and Google’s AI Mode and virtual try-on. OpenAI added a ChatGPT "shopping research" feature, while Perplexity and others offer cross-site recommendations; agentic checkout and store-calling tools automate purchases and availability checks.
Key Points
- 1Deploys AI assistants across retailers, including Amazon Rufus, Walmart Sparky and Target seasonal chatbot
- 2Expands shopping reach via cross-site research and personalized recommendations from OpenAI, Google and Perplexity
- 3Enables agentic purchases, virtual try-ons, and store-calling features, changing workflows for retailers and shoppers
Scoring Rationale
Broad industry rollout and practical consumer features drive impact, but these are incremental deployments rather than novel AI breakthroughs.
Sources
Public references used for this report.
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