Indian IT Leaders Defend Software Services Relevance

Heads of India’s top IT firms told attendees at the India AI Impact Summit on Feb. 21, 2026 that software services will remain relevant in the AI era, though roles will evolve, executives from TCS, Infosys, HCLTech and Salesforce said. They cited an estimated $300‑billion opportunity in AI services, highlighted investments such as Infosys’s 20,000 recruits, and urged focus on legacy modernisation, AI trust, validation, observability, and scalable enterprise solutions.
Key Points
- 1Affirm continued relevance of software services despite AI disruption, stated by top Indian IT CEOs.
- 2Highlight large market opportunity, with Infosys estimating a $300-billion AI services addressable market.
- 3Recommend focusing on legacy modernization, AI trust, validation, observability, and building scalable enterprise solutions.
Scoring Rationale
Strong industry relevance and official CEO sources, but limited novel technical detail and primarily executive commentary.
Sources
Public references used for this report.
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