Healthcare Adopts Agentic Systems To Automate Administration

Benjamin Easton, CTO of Develop Health, argues that healthcare’s administrative crisis requires agentic AI systems rather than generative text tools, noting generative AI improved documentation but not end-to-end workflows. He cites workforce shortages (LPN supply meeting 83% of demand by 2028, 70% by 2038), interoperability mandates like TEFCA and CMS, and case studies (ALMA and Tempus TIME) showing operational gains.
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