Analysisagentsprocess intelligenceenterprisecelonis
Enterprises Pair Agents With Process Intelligence
8.0
Enterprises deploying AI agents in 2025-2026 are encountering failures because agents act on fragmented system data rather than end-to-end workflows, Celonis and analysts said at Celosphere 2025. Gartner forecasts more than 40% of agentic AI projects will be canceled by the end of 2027; process intelligence—real-time mapping and decisioning—provides the context agents need to reduce false alerts and improve ROI.
Key Points
- 1Identify agents execute on fragmented system data, causing incorrect automated actions and false escalations.
- 2Explain process intelligence provides end-to-end visibility and real-time maps to prevent agents amplifying workflow errors.
- 3Advise practitioners to pair agent orchestration with process intelligence for safer, higher-ROI automation at scale.
Scoring Rationale
Useful industry analysis advocating pairing agents with process intelligence; strength lies in vendor and analyst evidence but lacks independent empirical validation.
Sources
Public references used for this report.
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