Consumers Demand Control Over AI Features and Data

Shift Browser's 2026 AI Consumer Insights Survey of over 1,400 people finds 32% use AI daily, yet trust remains low. Fifty-one percent want customizable or limited AI features, 48% cite privacy as their top concern, and 79% support government regulation; 44% fear unauthorized autonomous actions. The results suggest developers should prioritize control, privacy protections, and clear oversight for agentic features.
Key Points
- 1Survey finds 32% use AI daily yet only 16% fully trust AI answers
- 2Majority prioritize control: 51% want to limit features and 26% struggle to disable
- 3Developers must add clear customization, opt-outs, oversight to address privacy and autonomy
Scoring Rationale
Solid consumer survey highlights control and privacy concerns, but single-source company survey limits broader generalizability.
Sources
Public references used for this report.
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