Brown & Brown Selects AI Transformation Partners

Brown & Brown says it wants local teams to develop AI uses close to customer and operational needs, then scale successful work across the company. Anthropic, McKinsey and Accenture will collectively provide AI technology, transformation and governance support.

The company did not disclose the value or duration of the engagements, a detailed deployment timetable, or the first business functions beyond software engineering that will move into production. It said the program is intended to improve customer service, operating efficiency, employee productivity and long-term growth.

A new Value Management Office is meant to provide central discipline around the decentralised rollout. Brown & Brown says the office will monitor adoption, measure return on investment and maintain governance as AI use expands.

Brown & Brown said participating development teams saw productivity gains ranging from about 2x to 8x during pilots, with some projects that previously took days completed in hours. It also reported that AI-assisted workflows reduced analysis and troubleshooting time by an estimated 80% to 90% in certain use cases and found software vulnerabilities that other tools had not detected.

The company said approximately 80% of participating engineers gave Claude Code the highest available value rating. These are meaningful internal signals, but the announcement does not disclose the number of engineers, the comparison period, the task mix, the quality controls, or whether output was measured through completed work, code volume or another metric. No independent evaluation accompanied the release.

That makes the figures useful as pilot observations, not a general productivity benchmark for insurance or software teams.

The important next evidence will come from production outcomes: which workflows are deployed, how Brown & Brown measures quality and security, whether faster development reduces or shifts review work, and whether customer or financial results improve. The Value Management Office could make those outcomes more auditable if it publishes consistent baselines and evaluation methods.

The announcement is notable because it combines a frontier-model provider with two large transformation consultancies and an internal governance function. Its practical significance will depend on whether Brown & Brown can turn early development gains into repeatable business results without weakening privacy, security, regulatory compliance or human accountability.