Adobe Settles Government Lawsuit Over Subscription Cancellations
Adobe reached a US$150 million settlement to resolve a June 2024 US government lawsuit accusing it of hiding hefty termination fees and hindering subscription cancellations, the Department of Justice said. The accord requires a US$75 million civil fine and US$75 million in free services, and resolves claims against two executives; court approval is required. Subscriptions accounted for 97% of Adobe's $6.4 billion quarterly revenue, and the settlement followed CEO Shantanu Narayen's announcement he will step down.
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Strong regulatory enforcement and broad subscription impact, limited by non-technical focus outside core AI/ML innovations.
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