Taxpayers Turn To AI For 2025 Returns

Recent survey research from Qlik found that nearly 11% of taxpayers have used or plan to use consumer AI systems (like ChatGPT, Claude, Copilot, or Gemini) to help prepare their 2025 tax returns. The U.S. Government Accountability Office says the IRS uses AI for operational tasks, audit selection, and chatbots, while firms like H&R Block use AI to extract data and pre-populate returns, raising trust and math-accuracy concerns.