Industry Newsllmtax preparationirsautomation
Taxpayers Turn To AI For 2025 Returns
7.1
Recent survey research from Qlik found that nearly 11% of taxpayers have used or plan to use consumer AI systems (like ChatGPT, Claude, Copilot, or Gemini) to help prepare their 2025 tax returns. The U.S. Government Accountability Office says the IRS uses AI for operational tasks, audit selection, and chatbots, while firms like H&R Block use AI to extract data and pre-populate returns, raising trust and math-accuracy concerns.
Key Points
- 1Survey finds nearly 11% of taxpayers used or plan to use consumer AI for 2025 returns
- 2IRS and tax firms deploy AI for audits, chatbots, data extraction, improving operational efficiency
- 3Tax professionals can automate data entry and pre-population, freeing time for advisory work
Scoring Rationale
Clear adoption signals from survey, IRS, and H&R Block, but coverage is shallow and offers limited new technical insight.
Sources
Public references used for this report.
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