SEI Engages IBM To Modernize Operations

Financial infrastructure provider SEI has engaged IBM Consulting to modernize its internal operations through agentic AI and automation, focusing on process redesign, data architecture audits, and targeted system updates. The discovery phase maps workflows and governance, aiming to eliminate repetitive tasks—potentially cutting processing times by up to 40 percent—and redirect staff toward higher-value client work and improved decision-making.
Key Points
- 1Conducts comprehensive operational audit with IBM to embed agentic AI and modernize workflows
- 2Reduces repetitive manual tasks, improving processing times by up to 40 percent and consistency
- 3Allows staff to focus on high-value client relationships and complex problem-solving, increasing scalability
Scoring Rationale
Partnership offers credible, actionable enterprise automation guidance; limited novelty and company-specific scope reduce broader impact
Sources
Public references used for this report.
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