Rakuten Mobile Extends Netcracker Digital BSS Partnership
Netcracker Technology announced on March 31, 2026 that Rakuten Mobile has extended its large-scale partnership to continue using Netcracker’s AI-enabled, cloud-native Digital BSS platform and professional and managed services to support the operator’s nationwide 4G and 5G network in Japan. The extension emphasizes BSS-driven automated, personalized customer journeys, integration with Rakuten Points, and Agentic AI capabilities to scale services, simplify operations, and improve customer experience.
Scoring Rationale
Official same-day partnership extension provides credible confirmation of continued BSS deployment; scored for moderate novelty and practical relevance to telco practitioners, reduced slightly for being a vendor press release with limited technical detail.
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Sources
- Read OriginalRakuten Mobile Extends Partnership with Netcracker for AI-Enabled Digital BSS to Support its Mobile Network in Japanmontrealgazette.com
