Payments Industry Elevates Trust As Priority

Sal Karakaplan, chief strategy officer at The Clearing House, names 'trust' the defining word for 2026 in the February What's Next in Payments discussion, citing new players, technologies and payment flows. He says reliability, security and measures like DDA tokenization underpin confidence as RTP reaches over 72% of demand deposit accounts and more than 1,200 banks, and warns AI, agentic payments and on-chain finance raise governance needs.
Key Points
- 1Identifies trust as central 2026 priority, citing new players, technologies, and evolving payment flows
- 2Highlights reliability, security and DDA tokenization as essentials to maintain confidence amid real-time payments
- 3Signals practitioners to prioritize resilient infrastructure, interoperability and governance for agentic and on-chain flows
Scoring Rationale
Relevant industry insight and official metrics drive score, but limited novelty and tactical depth constrain impact.
Sources
Public references used for this report.
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