OpenAI Reported to Miss User and Revenue Targets

The Wall Street Journal reported, citing people familiar with the matter, that OpenAI missed its internal goal of one billion weekly active users and its target revenue for the year, and that growth for ChatGPT slowed toward the end of last year. The WSJ report, as described by several outlets, said CFO Sarah Friar and other executives raised concerns about revenue growth and the firm's ability to cover large compute contracts, and that OpenAI's board questioned Sam Altman's push for additional computing power. Separately, the high-profile trial between Elon Musk and OpenAI, Sam Altman and Greg Brockman began in Oakland on April 28, 2026; Reuters reported Musk testified and argued against what he described as converting a charity into a profit-seeking entity. Market reaction included a selloff in cloud and GPU-focused stocks, and OpenAI posted a message on X disputing the WSJ framing while highlighting "breakout Codex growth" and enterprise offerings.
What happened
The Wall Street Journal reported, citing people familiar with the matter, that OpenAI missed its internal goal of one billion weekly active users and did not meet its target revenue for the year, and that growth in ChatGPT slowed toward the end of last year. The WSJ report said CFO Sarah Friar expressed worries about revenue growth and the company's ability to cover large computing contracts, and that some executives and the board questioned Sam Altman's efforts to secure additional compute capacity, according to the same cited sources. Reuters, The New York Times and other outlets covered the start of the trial in Oakland where Elon Musk took the stand on April 28, 2026, and characterized his lawsuit as objecting to the conversion of OpenAI from a nonprofit to a profit-focused entity. News coverage also documented a market reaction that pushed down shares of cloud and GPU-related firms; reporting cited statements by a CoreWeave spokesperson to Bloomberg aiming to calm investor concerns. OpenAI posted on X a rebuttal that included the text "breakout Codex growth, enterprise offerings on every cloud, the only consumer app that matters, a computer strategy built to accelerate, and the best researchers in the world."
Technical details / Editorial analysis - technical context
Editorial analysis: Reports of a slowdown in weekly active users for ChatGPT and missed revenue targets, if borne out, intersect with two technical-economic dynamics practitioners should watch. First, assumptions about near-term demand growth have been a primary justification for large, long-term compute contracts and aggressive data-center expansion across the industry. Second, companies that provision multibillion-dollar GPU capacity ahead of demand typically face utilization and cost-optimization pressures that force tradeoffs in model training cadence, inference pricing, or enterprise sales focus. These are general patterns observed in cloud and AI infrastructure provisioning, not assertions about OpenAI's internal decisions.
Context and significance
Industry context
The WSJ reporting arrives as a high-profile courtroom dispute between Musk and OpenAI unfolds, increasing scrutiny on governance and business model questions for leading AI labs. For the broader AI ecosystem, a reported shortfall in growth or revenue at a market-leading model can recalibrate investor expectations for compute demand, downstream pricing, and the timeline for commercial monetization across enterprise and consumer segments. Past episodes in cloud and infrastructure markets show that visible demand softening at a major buyer can ripple to vendors and partners, especially where revenue is concentrated in a few large contracts.
What to watch
Editorial analysis: Observers will track several observable indicators over coming weeks: follow-on reporting or company filings that corroborate the WSJ's user and revenue figures; official statements or SEC disclosures about contractual commitments and cash runway; cloud and GPU vendor earnings and guidance for signs of reduced OpenAI-related demand; and courtroom developments that might produce new evidence or testimony bearing on governance and fundraising. Those are neutral, external indicators an industry observer can monitor.
Bottom line
Editorial analysis: The combination of a major legal confrontation and reporting of missed internal targets creates short-term reputational and market volatility for entities closely tied to OpenAI, and it highlights how governance, public reporting, and compute economics interact in large-scale AI deployments. This is a developing story; journalists and market analysts are still sourcing confirmation on the WSJ figures, and OpenAI posted a public rebuttal on X disputing the characterization in that report.
Scoring Rationale
The combination of WSJ reporting about missed user and revenue targets at a market-leading AI firm and the start of a high-profile trial creates meaningful business and investor uncertainty relevant to practitioners managing compute, vendor relationships, and product monetization. The story is notable but not paradigm-shifting.
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