Metcash Integrates AI Into B2B Marketplace
Metcash is integrating Coveo's AI‑Relevance platform into its SAP Commerce Cloud‑based B2B marketplace Sorted to improve search and product discoverability, the wholesaler said today. Sorted connects about 3,500 suppliers to independent supermarkets and handles roughly 48,000 transactions per week, with over 75% of customers using the search bar. Metcash says the integration will deliver hyper‑personalised search results and streamline ecommerce procurement for retail buyers.
Key Points
- 1Integrates Coveo AI-Relevance into Sorted to improve search and product discoverability across SAP Commerce Cloud.
- 2Addresses heavy search use—over 75% of customers use search—so personalised results increase relevance and efficiency.
- 3Enables retailers to find high-selling lines across 3,500 suppliers, informing stocking decisions and boosting sales.
Scoring Rationale
Official, credible integration advancing search personalization across a sizable retail network, but limited novelty and narrow industry scope.
Sources
Public references used for this report.
Practice with real Retail & eCommerce data
90 SQL & Python problems · 15 industry datasets
250 free problems · No credit card
See all Retail & eCommerce problems
