LGBTQ+ Teenagers Improve Planned Parenthood Chatbot
A 2026 JMIR study reports on engaging 15 LGBTQ+ teenagers to evaluate Roo, Planned Parenthood Federation of America's AI sexual health chatbot, using a week-long Discord discussion and Youth Advisory Council. Participants identified gaps in inclusivity, transgender-specific content, tone, and transparency; PPFA implemented targeted content, interface, and disclosure updates. The study shows participatory co-design can enhance trust, equity, and usability of AI-enabled health tools.
Scoring Rationale
Peer-reviewed, actionable co-design findings elevate practical value, but novelty is limited to participatory methods applied in one deployment.
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