Insurers Face Infrastructure Gap Blocking AI
The Rocket Software survey of 276 IT directors and VPs (published March 31, 2026) finds insurers struggle to support AI: 69% cite data security as their top concern and only 25% are extremely confident their IT can run AI models. The report highlights data quality (62%), legacy systems, and skill shortages as primary barriers, implying carriers must modernize data pipelines, security, and talent to operationalize AI.
Key Points
- 1Report shows 276 IT leaders; 69% cite data security as top concern.
- 2Data quality and legacy systems hinder model accuracy, with 62% citing data-quality challenges.
- 3Insurers must modernize pipelines, secure hybrid environments, and upskill staff to operationalize AI.
Scoring Rationale
Timely, survey-backed industry reporting with actionable recommendations for insurers. Strong scope and relevance raise the score, while novelty is limited and findings rely on a single corporate survey.
Sources
Public references used for this report.
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