Researchagentsprocess optimizationcelonisenterprise
Enterprises Pursue Agentic AI But Lack Readiness
8.1
Celonis released the 2026 Process Optimization Report on Feb 11, 2026, based on a June–July 2025 survey of 1,649 business leaders, finding 85% want to become an “agentic enterprise” within three years but 76% say current processes hold them back. The report finds 90% are using or exploring multi-agent systems, while 47% cite lack of expertise and 45% cite contextual understanding as top barriers. It warns 82% believe AI will fail to deliver ROI without operational context.
Key Points
- 1Report finds 85% aim for an agentic enterprise within three years; 1,649 leaders surveyed
- 2Highlights that 76% cite current processes as blockers, risking autonomous agents' effectiveness
- 3Advises practitioners to optimize process data and cross-functional context before deploying agentic systems
Scoring Rationale
Strong industry survey and official report drive score, limited novelty beyond confirming known enterprise readiness gaps.
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