Enterprises Build Infrastructure To Scale AI Agents

Anthropic published a breakdown this week of nearly one million production agent tool calls showing software engineering accounts for 49.7%, sales 4.3%, and finance 4.0%. The article argues low adoption outside coding reflects data-access, integration, and feedback-loop limitations rather than model capability, noting CRM vendors and Gartner forecasts predict rapid infrastructure-driven adoption by mid-to-late 2026. Enterprises should prioritize data integration, governance, and observability to scale agent deployments.