Docusign Expands Platform With AI Contract Tools

In a recent Decoder interview, Allan Thygesen, CEO of DocuSign, described how the 20-year-old company of roughly 7,000 employees and serving 1.8 million companies is broadening its platform beyond e-signatures under his three-year tenure. He discussed building trust, expanding across the agreement lifecycle, and adding AI-driven features like contract summarization and document automation while debating responsibility for AI misinterpretations.