Companies Adopt AR Automation To Unlock Cash
Finance leaders and large organizations are increasingly investing in accounts receivable (AR) automation now to transform AR from a back-office function into a strategic lever for customer experience, risk mitigation, and working capital, driven by GenAI and agentic AI. Forrester and vendors report customers cutting days sales outstanding by more than 50% and halving collection times; firms need data readiness, executive buy-in, and change management to realize benefits.
Key Points
- 1Report shows AR automation cuts DSO by over 50% and halves payment collection time
- 2GenAI and agentic AI provide speed, scalability, and intelligence enabling AR to be strategic
- 3Finance teams must fix fragmented data, secure executive buy-in, and invest in change management
Scoring Rationale
Strong practical guidance and credible Forrester data, balanced by limited novelty and primarily industry-specific focus.
Sources
Public references used for this report.
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