Booking.com Evolves AI Infrastructure and Platforms

At QCon London 2026, Jabez Eliezer Manuel, Senior Principal Engineer at Booking.com, outlined the company's 20-year AI evolution, detailing data management, machine-learning engineering, and domain intelligence efforts. He described a seven-year migration off Hadoop, a current inference platform serving over 480 models and 400 billion predictions per day with sub-20ms latency, and four unified domain platforms—GenAI, Content Intelligence, Recommendations, and Ranking—for personalization.
Scoring Rationale
Practical, high-credibility engineering lessons from Booking.com's migration; limited novelty and moderate generalizability outside travel sector.
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