Banco Santander Uses AI To Boost Profit

Banco Santander on Feb. 25 unveiled a 2026–2028 strategic plan at Investor Day in London that leverages AI and its ONE Transformation to target over €20 billion profit by 2028, up from €14.1 billion in 2025, and to grow customers to more than 210 million from 180 million. The bank said data and AI investments will deliver over €1 billion annually in combined cost savings and revenues and supports its $12.2 billion Webster Bank acquisition.
Scoring Rationale
Official strategic plan with sizeable AI investments and M&A; limited technical detail reduces actionable depth.
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