Case Studybedrock agentcoreagentsknowledge graphrow level security
AWS Builds Customer Agent CAKE To Unify Data
aws.amazon.com8.2
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AWS describes CAKE, a customer-centric chat agent built with Amazon Bedrock AgentCore to unify siloed customer data across Neptune, DynamoDB, OpenSearch Service, and external web sources, enforcing row-level security and delivering conversational insights in under 10 seconds. The post outlines a multi-agent supervisor, parallel retrievers, GraphRAG reasoning chains, and production engineering practices for reliable, auditable customer intelligence.
