Albertsons Expands Retail Media With Conversational AI

At IAB ALM, Albertsons SVP Brian Monahan said the company is integrating conversational AI, like Ask AI with Google Gemini, and investing heavily in modern in-store media to evolve retail media. He emphasized prioritizing incremental ROAS using synthetic controls and industry standards, leveraging 22 retail banners' first-party data to improve discovery, measurement, and performance heading into 2026.
Key Points
- 1Integrates conversational AI into shopper journeys, including Ask AI powered by Google Gemini for product recommendations.
- 2Prioritizes incrementality via synthetic-controls to create consistent, trusted measurement and reduce ROAS variability.
- 3Invests in modern in-store media networks, rewiring stores to connect signals and drive household-level performance.
Scoring Rationale
High relevance and actionable measurement/in-store strategy from an official source, with moderate novelty limited to the retail vertical.
Sources
Public references used for this report.
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