Industry Newsgenerative aiknowledge managementhappeodata quality
AI Transforms Enterprise Knowledge Management Practices
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8.1
Organizations increasingly integrate agentic and generative AI into knowledge management, according to market research and a 2025 APQC survey of 340 KM practitioners. Market estimates put global KM at $773.6 billion in 2024 and the AI market at $370 billion in 2025, driving priorities toward embedding AI in workflows and improving data quality. Vendors like Happeo emphasize governance and conversational agents for efficient information access.
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