Wesfarmers Adopts Agentic AI Across Retail Brands
Wesfarmers announced today a groupwide program to deploy agentic AI across its major retail brands, including Bunnings, Kmart, Officeworks, Priceline and Blackwoods. The ASX-listed group signed multi-year partnerships with Google Cloud and Microsoft to power customer-facing conversational shopping pilots, Gemini Enterprise features, and expanded Azure OpenAI and M365 Copilot usage, aiming to personalise experiences and simplify operations.
Scoring Rationale
Significant corporate AI adoption across major retail brands, but not a novel technical breakthrough or industry standard.
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Sources
- Read OriginalWesfarmers to deploy agentic AI groupwideitnews.com.au
- Read OriginalWesfarmers turns to Google Cloud to scale AI across its retail brandscloudcomputing-news.net
