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Visa Leads AI Maturity Index in Payments
8.3
Evident released its first AI maturity index for the payments industry on Wednesday, ranking Visa first among 12 global payments companies, followed by Mastercard and PayPal. The report found nearly 100 AI use cases, an average 6.5% of employees focused on AI across the cohort, and noted Visa has invested more than $3.5 billion and over 2,500 technologists, yet none of the firms disclose comprehensive AI ROI.
Key Points
- 1Ranks Visa first among 12 payments firms, with Mastercard and PayPal following closely
- 2Highlights concentrated AI investment: average 6.5% workforce in AI, nearly 100 recorded use cases
- 3Warns lack of ROI disclosure may prompt market demands for measurable AI value and transparency
Scoring Rationale
Credible, industry-wide findings and talent metrics drive score; limited novelty and lack of ROI disclosure reduce practical impact.
Sources
Public references used for this report.
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