Toast Expands Toast IQ With Retail Capabilities

Toast is adding retail-specific capabilities to its Toast IQ AI assistant, the company said in a Jan. 8 release, and will showcase updates next week at the National Retail Federation show in New York City. The features let operators query inventory (low, out-of-stock, inactive items) and receive pricing intelligence via prompts to suggest margin or price changes. Toast cited a survey finding more than 83% of food and beverage retailers plan to increase AI use this year.
Key Points
- 1Introduces retail-specific Toast IQ features for inventory alerts and pricing intelligence via conversational prompts.
- 2Addresses retailer efficiency and margin optimization needs, citing survey: 83% plan to increase AI use.
- 3Enables operators to take actionable steps—restock, reprice—directly from prompts, improving store-level operations.
Scoring Rationale
Official product update introduces practical retail AI features and actionable prompts, but provides limited technical detail or benchmarks.
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