Restaurants Embrace Digital Tools To Boost Loyalty

Restaurants are reshaping service and loyalty in 2026 as rising costs and shrinking household incomes push consumers toward value, convenience and more at-home meals. Industry studies report nearly 40% of consumers had lower household income in 2025, QSR digital ordering is expected to account for 70% of sales by end-2025, loyalty enrollment climbed to 48%, and Papa Johns plans a Google Gemini omnichannel ordering rollout by end-2026.