Resolve Appoints Dave Hawkins As CEO
Resolve announced today that Dave Hawkins will join as its new chief executive officer, bringing experience leading technology companies through high-growth transformations and exits. The leadership change aims to scale adoption of Resolve's Zero Ticket™ agentic AI and orchestration platform to deliver autonomous IT operations and expand its partner ecosystem. Resolve also moved former CEO Sean Heuer to chief customer officer to deepen customer relationships.
Key Points
- 1Appoints Dave Hawkins as CEO, bringing experience in high-growth transformations and exits
- 2Signals company shift to scale agentic AI and Zero Ticket™ autonomous IT operations globally
- 3Impacts enterprises by accelerating adoption of automation to reduce tickets, MTTR, and operational costs
Scoring Rationale
Official executive appointment and clear agentic-AI strategy drive relevance, but company-specific scope limits industry-wide novelty.
Sources
Public references used for this report.
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