Payments Firms Face Fragmented Data Disruption
AutoRek's 2026 Payments Survey, based on 250 interviews with senior finance managers across the UK and U.S., finds 80% of payments organizations experience moderate to significant operational disruption from fragmented data. The report shows 96% are adopting AI, 67% link instant payments to real-time control needs, and 69% cite manual processes as their biggest scalability constraint. These gaps hinder AI scaling, regulatory readiness, and shift urgency toward unified data and automated back-office operations.
Key Points
- 1Report finds 80% of payments firms experience moderate-to-significant operational disruption from fragmented data
- 2Show that back-office manual processes and partial ISO 20022 adoption hinder real-time controls and AI scaling
- 3Warn that firms must unify data and automate back-office operations to scale AI and meet regulations
Scoring Rationale
Industry-wide, actionable survey highlighting data and operations risk; limited by single-vendor source and moderate sample size.
Sources
Public references used for this report.
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