Organizations Reframe Operations To Manage AI Incidents

As AI use surged in 2025, with 88% of organizations deploying AI, analysts warn 2026 will be the year of the AI incident. The article says governance gaps—an IBM survey found 63% of organizations lack formal AI policies—create new failure modes requiring AI-specific runbooks, cross-functional teams, human-in-the-loop safeguards, and improved incident communications. Firms must modernize operations to maintain resilience and trust.