Organizations Build Content Infrastructure To Scale Agents
Box advises enterprises to run AI agents at scale across documents and workflows, saying leaders achieve five times the productivity of average companies by building content infrastructure and metadata that manage permissions and context. It recommends picking up to three high-ROI workflows, running 4–6 week pilots with measurable outcomes, and attempting one complex workflow (for example, tasks normally taking 100 people a month) with checkpoints and human oversight.
Key Points
- 1Deploy agents across documents and workflows, achieving up to five times productivity versus average companies
- 2Build content infrastructure and metadata to provide context, manage permissions, and ensure auditability at scale
- 3Run 4–6 week pilots on three high-ROI workflows, using checkpoints and human oversight for long tasks
Scoring Rationale
Practical, actionable enterprise guidance with measurable pilots, limited by promotional single-source perspective and lack of independent validation.
Sources
Public references used for this report.
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