Organizations Adopt Multi-Channel Gen AI Communication

Dr. Gleb Tsipursky advises organizations adopting Generative AI to implement multi-channel communication strategies to ensure adoption and trust. He recommends combining face-to-face meetings, emails, intranet hubs, newsletters, Q&A sessions, and feedback surveys, and emphasizes consistent messaging and transparency around setbacks. The approach aims to increase employee engagement, surface concerns, and guide targeted training for smoother Gen AI transitions.