OpenAI Powers ServiceNow With Integrated Enterprise AI

OpenAI and ServiceNow signed a three-year partnership to embed OpenAI models into ServiceNow’s enterprise software, announced today. The deal makes OpenAI a preferred intelligence provider across ServiceNow’s platform that handles more than 80 billion workflows annually, integrates GPT-5.2 with native voice and speech-to-speech, and includes a ServiceNow revenue commitment to OpenAI; financial terms were not disclosed. The move accelerates deployment of AI agents in core business workflows.