Klarna Predicts Workforce Shrinkage to Under 2,000

Sebastian Siemiatkowski, CEO and cofounder of Klarna, said on the "20 VC" podcast that the firm's workforce of about 3,000 (down from 7,000 in 2022) is expected to fall below 2,000 by 2030. He credited layoffs, hiring slowdowns, natural attrition and AI adoption for reductions, and said customer-facing 'human connection' roles will largely remain.