Industry Newsagentic aiomnichannelinfobipdata silos
Infobip Predicts Agent-to-Person Communication Shift By 2030
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5.8
Infobip, marking its 20th anniversary in 2026, announces its AI-first vision forecasting a shift from application-to-person messaging to agent-to-person and eventual agent-to-agent interactions by 2030. CEO Silvio Kutić warns that only about 5% of enterprise AI agent projects reach production and urges businesses to eliminate data silos to enable unified, hyper-personalized communications.
Scoring Rationale
Moderate strategic insight from Infobip's official announcement, limited by promotional tone and single-source company PR.
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