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India's BPO Sector Urges Budget Support
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As India prepares its Union Budget 2026, industry leaders led by Adarsh Kumar of iEnergizer argue that the BPO and BPM sector, expected to reach about $45 billion this year, deserves targeted policy support. They say AI adoption, shared cloud infrastructure, and industry-aligned skilling would boost exports, employment and competitiveness for Indian firms increasingly offering AI-enabled, high-value services.
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Strong industry relevance and concrete $45B estimate, limited by single-source op-ed perspective and modest novel insight.
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